I love my Road ID and recently ordered one for my dear hubby and darling daughter. The engraving on her Slim ID was rubbing off and they are immediately sending a new ID for her. Their customer service is remarkable! On top of no-hassle service, and many apologies for this happening (they do guarantee engraving for life), they even sent me a coupon code to share.
Here's the coupon number:
Coupon Number: ThanksErica8731336
The coupon is good for $1 off any Road ID order placed by 09/26/2011. To order, simply go to RoadID.com or click the link below: